An AI Sales Agent is a managed AI role built around a clearly defined part of your sales process.

We start with the sales job that needs help, define what the Agent is responsible for, set its boundaries and decide when a person needs to take over.

It is not a generic chatbot or a piece of AI software for you to configure yourself.

Your AI Sales Agent is built around the sales job that needs doing.

Depending on the role, it may start selected outbound conversations, respond to inbound enquiries, answer approved questions, qualify opportunities, handle appropriate objections, follow up, book appointments, support an approved payment or deposit step, and hand the conversation to a person when human judgement is needed.

Where the role requires it, your Agent can also work with approved voice notes, images and documents.

We do not switch every capability on simply because it exists. We define the job first and use the capabilities that support your sales process.

Potentially.

An AI Sales Agent can be built around inbound sales, selected outbound conversations or an agreed combination, depending on the role, channel rules, permissions and verified setup.

The starting point is not whether you need an “inbound Agent” or an “outbound Agent”. We first look at where your sales process is slowing down or where appropriate conversations need to begin, then define the role around that problem.

No.

The Agent is designed to support a clearly defined part of the sales process.

People remain responsible for important relationship moments, judgement, negotiation, unusual pricing or scope, sensitive matters and significant commercial decisions.

AI supports the conversation. People stay accountable.

We manage the implementation around the job your Agent needs to do.

That includes defining the role, configuring the Agent, setting approved knowledge, establishing boundaries and human handover, testing the Agent, placing it into the agreed sales workflow and managing its performance.

Your AI Sales Agent runs on our managed platform. You are not being handed AI software and expected to work it out yourself.

Human handover is designed into the Agent’s role from the beginning.

We agree what the Agent can handle, what sits outside its authority and when the conversation should move to the right person.

That may include situations involving judgement, negotiation, unusual requests, sensitive information or decisions outside the Agent’s agreed role.

We agree the information your Agent is authorised to use.

That may include approved website content, service or product information, FAQs and other appropriate business knowledge relevant to the Agent’s role.

We start with appropriate, approved information rather than loading everything into the Agent simply because we can.

We do not simply build your Agent, switch it on and walk away.

We can review how the Agent is performing, where conversations are getting stuck, whether handovers are happening properly, and whether approved information or role instructions need adjusting.

The platform can also suggest improvements from conversation patterns. Those changes are reviewed before they are applied.

The aim is managed performance and controlled improvement, not unsupervised AI changing itself.

We focus on one new AI Agent implementation at a time.

That allows us to properly understand the job, define the role, configure and test the Agent, and support its implementation before starting the next new build.

It does not mean we only have one client or one Agent operating. Existing client Agents can remain live and managed, and a client may have additional Agents over time.

We finish the implementation properly before starting the next one.

There is no standard public price because every Agent begins with a different sales problem and role.

Pricing depends on factors such as the role, scope, channels, expected usage, implementation requirements and ongoing management.

We start by talking about your sales challenge. If an AI Sales Agent looks like a suitable fit, we can define the proposed role and scope before providing a commercial proposal.

If sensitive or confidential material needs to be discussed, we will agree a safe way to handle it first.

Please do not send sensitive documents through chat, email, forms or the booking system.

We do not need sensitive information simply to have an initial conversation about your sales challenge.

The platform supports WhatsApp, Instagram, Facebook Messenger, Telegram, email, website chat and SMS.

We confirm the exact channels, account setup, permissions and live connection required for your Agent before go-live.

One Agent may be able to work across more than one connected channel, but we do not assume seamless continuity between channels without testing the actual setup.

Potentially, where that is part of the agreed sales process.

The Agent can be configured to send an approved secure payment or deposit link at the appropriate point in the conversation.

Payment is completed through the approved payment or checkout system, rather than by entering card details directly into the chat.

If the Agent needs to confirm payment automatically or trigger another action afterwards, that may require a scoped integration with the relevant system.

Potentially, yes.

Where the sales role needs information or actions from another business system, we can assess whether an appropriate integration can be configured.

Integrations are scoped and tested for the client's actual systems. We do not assume every system can or should be connected.