Let’s Talk About Your Privacy

At JamesPratt.com (“JP,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website, www.jamespratt.com (the “Site”), or use the services, features, content, or applications we provide (collectively referred to as the “Services”).

We collect information about you from several sources, including:

1. Information you provide when you register for an account on the Site and Services (your “Account”).

2. Data generated from your general use of the Services.

3. Information obtained from third-party websites and services.

Any terms not explicitly defined in this Privacy Policy will have the same meaning as stated in our Terms of Service.

What Does Our Policy Cover?

This Privacy Policy explains how JamesPratt.com (“JP”) collects, uses, stores, and discloses Personal Data when you access and use our Services. For the purposes of this Privacy Policy, Personal Data refers to any information that can be used to identify an individual, and processing includes actions such as collection, use, storage, and disclosure of data.

Scope of This Policy

This Privacy Policy also applies to:

• How JP handles Personal Data shared by our business partners.

• How JP shares Personal Data with its business partners.

However, this Privacy Policy does not apply to:

• The practices of third-party websites, services, or applications that JP does not own or control.

• Individuals or entities that JP does not employ or manage (referred to as “Third Parties”).

While we strive to engage with Third Parties that respect your privacy, we cannot take responsibility for their content, actions, or privacy policies. We strongly recommend reviewing the privacy policies of any Third Parties you interact with.

Your GDPR Rights (If Applicable)

If you are a resident of the European Union, United Kingdom, Liechtenstein, Norway, or Iceland, additional rights under the General Data Protection Regulation (GDPR) may apply to your Personal Data.

• Controller vs Processor:

  • JP acts as the controller of your Personal Data when processing it directly for the Services.

  • JP may act as the processor of Personal Data when handling data on behalf of our customers (e.g., users of JP’s Services who provide their own customers’ or employees’ data).

If JP is the processor of your Personal Data, you should contact the controller (the individual or organisation who collected your data) for any questions or to exercise your rights.

If JP is the controller, or if you have questions about this Privacy Policy or your GDPR rights, please contact us or our website hosting partner for further assistance.

What Personal Data Does JP Collect From You?

We collect Personal Data about you from three primary sources:

1. Directly from you when you provide it to us.

2. From third parties, such as business partners or service providers.

3. Automatically, in connection with your use of our Services.

Information We Collect Directly From You

We collect Personal Data directly from you when you provide it, including but not limited to:

• Your first and last name.

• Your email address.

• Your billing postcode and/or country of residence.

If you provide Personal Data about others to JP, you represent that you have the authority to do so. Any information you upload or enter about non-users will be governed by JP’s Terms of Service, this Privacy Policy, and, where applicable, the EU Data Processing Addendum. Please note that we disclaim any responsibility for the Personal Data of others that you provide to us through the Services.

Payment Information

To process payments on your behalf, we use Stripe as a third-party payment processor. This includes collecting payment information from:

• You (as a user of our Services).

• Your customers, attendees, or vendors.

• Other parties involved in payments made or received on your behalf.

Payment information is used solely for processing payments related to the Services and is stored exclusively by Stripe. We recommend reviewing Stripe’s Terms of Service and Privacy Policy for more details on how your payment information is handled.

Information we receive from third-party sources

Certain third-party service providers collect information about how you use our Services and share it with us. For example:

• Analytics Providers: These providers help us analyse your interactions with the Services and advertisements, allowing us to improve functionality and user experience.

• Customer Support Providers: Some third parties assist us in offering customer support by sharing information that helps us address your queries and improve your use of our Services.

These third parties may use technologies such as cookies, web beacons, and other tracking tools to collect information about your activity across our Services and other websites. This may include:

• Your IP address.

• Your web browser type.

• Pages you view and the time spent on those pages.

• Links you click and conversion data.

Some third parties may also track activity over time and across unaffiliated properties. For more details on how we use cookies and similar technologies, please refer to our Cookie Policy.

Information we automatically collect when you use our Services

When you interact with our Services, certain Personal Data is automatically collected to help us understand how you use our platform and improve your experience. This information includes, but is not limited to:

• IP Address: Used to identify your location and manage security.

• Device Identifiers: Unique identifiers for the devices you use to access our Services.

• Web Browser Information: Details about the browser you use, such as type and version.

• Page View Statistics: Information about the pages you visit and how you navigate through our Services.

• Browsing History: Data on your activity over time while using our platform.

• Usage Information and Click Tracking: Insights into how you interact with the Services, including clicks and navigation.

• Transaction Information: Details about transactions, such as the amount, date, and time of the transaction.

• Cookies and Other Tracking Technologies: Used to personalise your experience, provide analytics, and facilitate functionality (see more information below).

• Log Data: Includes access times, hardware and software details, and other system information.

This data is collected to enhance the functionality, security, and usability of our Services. For more details on cookies and tracking technologies, please refer to our Cookie Policy.

Additional Information about Cookies

Our Services use cookies and similar technologies, including pixel tags, web beacons, clear GIFs, and JavaScript (collectively referred to as “Cookies”), to enhance your experience, improve functionality, and analyse usage. Cookies are small files, typically made up of letters and numbers, that are placed on your computer, tablet, phone, or similar device when you access our Site and Services.

How We Use Cookies

Cookies allow our servers to recognise your web browser and track how and when you visit and use our Site and Services. This helps us:

• Analyse trends and understand our user base.

• Operate and improve the functionality of our Services.

• Combine non-Personal Data collected via Cookies with Personal Data we already hold (e.g., to identify you or determine whether you have an account with us).

• Supplement the information we collect with data received from third parties.

Types of Cookies We Use

1. Session Cookies:

   • Temporary Cookies that remain on your device only while you are actively using our Site or Services.

2. Persistent Cookies:

   • Stored on your device after you leave our Site or Services.

   • Used to save your preferences for future visits, track how often you return, and analyse how your usage of the Services changes over time.

   • Help measure the effectiveness of advertising campaigns and may collect information about your online activity after you leave our Services.

The duration of persistent Cookies varies depending on their purpose and settings.

Third-Party Cookies

Some Cookies are placed by third parties on your device. These Cookies may:

• Provide information to us and third parties about your browsing habits (e.g., pages visited, links clicked, or advertisements engaged with).

• Determine whether certain third-party services are being used.

• Identify your interests to retarget advertisements or serve ads that are relevant to you.

Please note that we do not control third-party Cookies. For more details about how third parties use Cookies, we recommend reviewing their respective privacy policies.

Do Not Track Requests

Your browser may offer a “Do Not Track” (DNT) option, which signals websites and web applications that you do not wish to be tracked across different sites and over time. However, because we collect browsing data and use persistent identifiers, our Services do not currently support Do Not Track requests. This means we may collect information about your online activity both while you are using our Services and after you leave.

We use the following types of Cookies

Our Services utilise various types of Cookies to enhance functionality, personalise your experience, and improve performance. Below is an overview of the types of Cookies we use:

1. Essential Cookies

These Cookies are necessary for providing the features or services you request. For example, they enable you to log in to secure areas of our Site or Services. Disabling these Cookies may result in certain features or services becoming unavailable.

2. Functionality Cookies

Functionality Cookies help us remember your preferences and settings over time, making your experience more personalised. For example, these Cookies:

• Remember your language or region preferences.

• Allow us to greet you by name when you return.

• Maintain your preferences to enhance usability.

3. Performance/Analytical Cookies

These Cookies allow us to analyse how visitors interact with our Site and Services. They help us understand:

• The number of visitors to our Site.

• Which pages visitors view and how long they stay.

• The effectiveness of our advertising campaigns.

For example, we use Google Analytics to collect and analyse this data. Google’s ability to use and share information collected via Google Analytics is governed by the Google Analytics Terms of Use and the Google Privacy Policy.

If you wish to opt out of Google Analytics Cookies, you can visit the Google Advertising Opt-out Page or download the Google Analytics Opt-out Browser Add-on.

4. Retargeting/Advertising Cookies

These Cookies collect data about your online activity to identify your interests and provide advertisements that are relevant to you. For more information about interest-based advertisements, please refer to the section below titled “Additional Information About Interest-Based Advertisements.”

Managing Your Cookie Preferences

You have the option to accept or decline Cookies. Here’s how you can manage your preferences:

1. Browser Settings: Most internet browsers allow you to adjust Cookie settings. You can:

   • Turn off the Cookie feature entirely.

   • Decide whether to accept each new Cookie manually.

   • Delete existing Cookies from your device.

2. Impact on Functionality: Disabling or deleting Cookies may require you to manually adjust preferences each time you visit our Site. Additionally, some features and functionalities of our Services may not work properly.

3. Explore Settings: To manage Cookies, check the “Preferences” or “Options” section in your browser’s menu.

For more information on managing and deleting Cookies, please refer to your browser’s help documentation or visit trusted resources on Cookie management.

Additional information about interest-based advertisements

We may display advertisements on our Services and allow third-party ad networks - including ad servers, agencies, technology vendors, and research firms - to serve advertisements to users. These advertisements may be targeted based on general profile categories, preferences, or behaviours, which we refer to as Interest-Based Ads.

How Interest-Based Ads Work

• Information for Interest-Based Ads (including Personal Data) may come directly from you or be derived from your usage patterns on our Services or third-party platforms.

• This information is often collected by tracking your activities across time and unaffiliated websites or services.

• To enable this, we or our service providers may use Cookies or similar technologies, such as web beacons.

Web Beacons: These are small files sent by ad networks through the Services that enable:

1. Aggregated, anonymised auditing, research, and reporting for us and advertisers.

2. Targeted advertisements to be delivered to you when you visit other websites.

3. Ad networks to view, edit, or set their own Cookies on your browser, as if you had visited their website directly.

Managing Interest-Based Ads

Several industry self-regulatory programmes, such as the Digital Advertising Alliance (DAA) and the Network Advertising Initiative (NAI), provide tools to help you understand and control behaviourally targeted advertisements.

• To opt out of Interest-Based Ads from participating third parties, visit:

  • The DAA Consumer Opt-Out Page

  • The NAI Consumer Opt-Out Page

• For users in the European Union, visit the European Interactive Digital Advertising Alliance (EDAA).

Your Personal Data and Advertisers

We do not share your Personal Data with advertisers without your explicit consent. However, if you click on or interact with an advertisement, the advertiser may place a Cookie in your browser and record that your activity matches the criteria they selected for targeting.

How Do We Use Your Personal Data?

We process your Personal Data to operate, improve, personalise, and understand our Services. Below are the primary purposes for which we use your data:

• Communication: To communicate with you about the Services, including announcements, updates, and offers.

• Fraud and Security: To protect against fraudulent, illegal, or harmful actions.

• Digital Tools and Features: To enable you to create and manage:

  • Your digital storefront, sales pages, and online courses.

  • Membership software.

  • Digital files, downloads, and online courses.

• Personalisation: To tailor website content and communications based on your preferences.

• Customer Support: To provide support and assistance for the Services.

• Marketing: To identify others who might be interested in the Services and to market our products and services directly to you.

• Business Insights: To identify trends and gather statistical information for business improvement.

• Legal Compliance: To comply with legal or contractual obligations, resolve disputes, and enforce our Terms of Service (including this Privacy Policy and, where applicable, the EU Data Processing Addendum).

We will only process your Personal Data if we have a lawful basis for doing so. These lawful bases include contractual necessity, legitimate interests, and consent, as outlined below:

1. Contractual Necessity

We process certain categories of Personal Data as a matter of contractual necessity, meaning we need this data to fulfil our obligations under the Terms of Service. Without this data, you may not be able to use some or all portions of the Services.

Categories of Data Processed for Contractual Necessity:

• First and last name.

• Email address.

• User Content (if it includes Personal Data).

• IP address.

• Billing postcode and/or country of residence.

2. Legitimate Interests

We process certain categories of Personal Data when it furthers our legitimate interests or those of third parties.

Categories of Data Processed for Legitimate Interests:

• First and last name.

• Email address.

• IP address.

• Billing postcode and/or country of residence.

Examples of Legitimate Interests:

• Protecting against fraud or security threats.

• Operating and improving our business, products, and services.

• Marketing our products and services directly to you and others.

• Providing customer support.

• Complying with legal obligations.

• Facilitating corporate transactions.

3. Consent

In some cases, we process your Personal Data based on the consent you provide at the time of collection. When processing is based on consent, this will be clearly communicated to you.

4. Other Processing Grounds

From time to time, we may also process Personal Data to:

• Comply with a legal obligation.

• Protect the vital interests of you or other individuals.

• Perform tasks carried out in the public interest.

How and With Whom Do We Share Your Data?

We share Personal Data with trusted vendors, third-party service providers, and agents who assist us in delivering the Services and fulfilling the purposes outlined in this Privacy Policy or our Terms of Service.

Parties We Share Data With

We may share your Personal Data with the following types of third parties:

1. Service Providers:

   • Payment Processors: To process transactions securely.

   • Fraud Prevention Providers: To detect and prevent fraudulent or harmful activities.

   • Analytics Providers: To analyse usage patterns and improve our Services.

   • Hosting Providers: To store and manage data securely.

   • Marketing Providers: To deliver targeted promotions and campaigns.

   • Email Providers: To facilitate communication with you.

   • Staff and Contract Personnel: To support operational needs.

2. Parties Involved in Transactions:

   • Other Users: If you post information publicly or as required to complete a transaction you initiate or authorise through the Services.

   • Social Media Platforms: If you interact with them through our Services.

   • Third-Party Business Partners: Such as vendors you access through our Services.

   • Other Authorised Parties: As directed or authorised by you.

Legal and Security-Related Sharing

We may share Personal Data when we believe it is necessary to:

• Comply with Legal Obligations: To meet applicable laws or respond to valid legal requests, such as those from law enforcement or government agencies.

• Protect Our Business and Users: To enforce our Terms of Service, prevent spam or malicious activity, and investigate or protect against fraud. This includes sharing information with other companies and organisations for fraud prevention or credit risk reduction.

• Maintain Security: To protect the integrity and security of our products and Services.

Communications

As part of the Services, JP will send you email and other communications that we determine are relevant to your use of the Services. By using the Services, you acknowledge and agree to receive such communications.

Consent-Based Sharing

We may share your Personal Data with third parties when you provide explicit consent for us to do so.

Business Transactions

In the event of a corporate transaction, such as a sale, merger, acquisition, or bankruptcy, user information, including your Personal Data, may be transferred as part of the business assets. By using our Services, you acknowledge that such transfers may occur and that the acquiring party may continue to use your Personal Data in accordance with this Privacy Policy.

How Long Do We Retain Your Personal Data?

We retain your Personal Data for as long as you maintain an active account with us or as needed to provide you with the Services. In certain cases, we may retain Personal Data for a longer period if:

• It is necessary to comply with legal obligations.

• It is required to resolve disputes or enforce our agreements.

• It is needed to collect fees owed or for other purposes permitted or required by applicable laws, rules, or regulations.

After your Personal Data is no longer required for these purposes, we may retain some information in a depersonalised or aggregated form. This ensures that the data cannot be used to identify you personally but may still be used for analytical or statistical purposes.

What Security Measures Do We Use?

We are committed to protecting your Personal Data by implementing appropriate technical and organisational measures based on the type of data we process and the specific activities involved.

How We Protect Your Data

• We use security protocols and backup systems provided by our hosting platform, Podia, to safeguard customer data.

• We take steps to ensure that user account information remains private.

Your Role in Protecting Your Data

To help secure your Account and Personal Data, we recommend:

1. Choosing a Strong Password: Select a secure password and protect it from unauthorised access.

2. Limiting Device Access: Restrict access to your device and browser.

3. Signing Off: Always log out of your Account after completing your session.

Limitations of Security

While we strive to protect your information, please note that:

• We cannot guarantee the absolute security of your Account information.

• Factors such as unauthorised access, hardware or software failures, or other unforeseen issues may compromise user data security at any time.

If you have concerns about the security of your Personal Data, please contact us at website@jamespratt.com.

Do We Store the Personal Data of Children?

As stated in our Terms of Service, we do not knowingly collect or process Personal Data from individuals under the age of 16. If you are under 16 years old, please do not attempt to register for our Services or provide any Personal Data to us.

If we become aware that we have inadvertently collected Personal Data from a child under the age of 16, we will take immediate steps to delete that information.

If you believe that a child under the age of 16 may have provided us with their Personal Data, please contact us promptly at website@jamespratt.com so we can address the situation appropriately.

What Do Users in the European Union Need to Know?

Your Rights Regarding Personal Data

If you are a resident of the European Union, United Kingdom, Liechtenstein, Norway, or Iceland, you have specific rights under data protection laws, including the General Data Protection Regulation (GDPR). Below is an overview of these rights.

For more information or to submit a request, you can visit your account settings or contact us at website@jamespratt.com. Please note:

• In some cases, we may not be able to fully comply with your request, such as if it is frivolous, impractical, jeopardises the rights of others, or is not required by law. In such cases, we will notify you.

• We may request additional information, including Personal Data, to verify your identity and the nature of your request.

Your GDPR Rights

1. Access:

   • You can request details about the Personal Data we hold about you and obtain a copy of such data.

   • Certain Personal Data can also be accessed by contacting us at website@jamespratt.com.

2. Rectification:

   • If you believe the Personal Data we hold is incorrect or incomplete, you can request corrections or updates.

   • Some information may also be updated directly through your account settings.

3. Erasure:

   • You can request that we delete some or all of your Personal Data from our systems.

4. Withdrawal of Consent:

   • If we process your Personal Data based on your consent, you have the right to withdraw that consent at any time.

   • Please note: If you withdraw consent, you may need to provide express consent on a case-by-case basis to utilise certain features of our Services.

5. Portability:

   • You can request a copy of your Personal Data in a machine-readable format.

   • Where technically feasible, you can also request that we transmit this data to another controller.

6. Objection:

   • You can object to the use or disclosure of your Personal Data for specific purposes, such as direct marketing.

7. Restriction of Processing:

   • You can request that we limit the further processing of your Personal Data in certain circumstances.

8. Right to File a Complaint:

   • You have the right to lodge a complaint about our data practices with the supervisory authority in your country or EU Member State.

Transfers of Personal Data

The Services are hosted and operated in the United States (U.S.) through JP and its service providers. While JP operates from New Zealand, your Personal Data will be stored and processed on servers located in the U.S. Please note that U.S. laws regarding data protection may differ from the laws in your country of residence.

By using the Services, you acknowledge and agree that any Personal Data about you, whether provided directly by you or obtained from a third party, will be transferred to, stored, and processed in the U.S., and potentially in other countries as required.

If you are a resident of the European Union, Iceland, Liechtenstein, or Norway, you consent to the transfer of your Personal Data in accordance with Exhibit B of the EU Data Processing Addendum.

For any questions or concerns about data transfers, please contact us at website@jamespratt.com.

What If You Have Questions Regarding Your Personal Data?

If you have any questions about this Privacy Policy, your Personal Data, or our data practices in general, please contact us using the details below:

JamesPratt.com
Email: website@jamespratt.com
Address: 19 Queen Charlotte Drive, Aotea, Porirua, 5024, Wellington, New Zealand

We are here to assist with any concerns or inquiries regarding your data.

Changes to this Privacy Policy

JP reserves the right to amend this Privacy Policy from time to time. The use of any information we collect is subject to the Privacy Policy in effect at the time such information is used.

If we make significant changes to how we use or process your Personal Data, we will notify you by:

• Posting an announcement on our Site or Services.

• Sending you an email notification.

By continuing to use the Services after such changes are posted, you agree to be bound by the updated Privacy Policy.